What’s Happening in UK Retail – and Is Online Shopping Really to Blame?

The current turmoil in the UK retail sector is enough to startle any employee or business owner in this industry. As the tumbleweeds roll across forgotten, flagship stores, those involved are having to reconsider the need for a physical presence on the UK’s high streets. With huge progression in online shopping and customer engagement, it’s no wonder that more consumers...

Why marketers should get to grips with website optimisation

AB testing and website optimisation have been around for many years and it is commonplace amongst large enterprises and many ecommerce focused websites. These organisations have reaped the benefits of providing optimised content and continue to focus heavily on testing each and every element of every page. However, many if not most of these organisations either rely on in-house optimisation...

Looking Through the Eye of a Needle

In the age of tablets, mobiles, desktops, laptops, watches – all of which can now render a website, I find it amazing how many people still seem to neglect the varied experiences that each device delivers and design websites according to each device type. Having a single website design across multiple devices is like trying to view a beautiful panorama through...

How can marketers combat the effects of GDPR?

GDPR (General Data Protection Regulation) is currently on many digital marketers minds.  Although compliance is already law you still have until 25th May 2018 before you need to be fully compliant. It represents the most significant change to online privacy laws since perhaps the “cookie law” in 2011 or the UKs own data protection act of 1998. Its objective is to shore up individual data...

The Craziest Button Test Ever Made

The Craziest Button Test Ever Made: An exercise in thinking out of the box. Button tests are for Day 1 AB Testers, right? I mean, we’ve all looked at Blue vs. Red, Buy now vs. Add to bag, and now we’re ready for Personalisation. Things aren’t always as they seem, and in our world things seem to stretch as far as you’re...

5 Things you must Test to improve Conversion

Right now you’re in the starting blocks: you have found an optimisation services provider, you have set up an internal optimisation team… There is only one thing left to do: decide what you will be testing first – preferably something impactful that can showcase what AB testing can do for conversion. Let me give you a few pointers based on...

Form optimisation best practice

Form Optimisation – the basics Let’s be honest, forms are often a real pain to fill in and that’s why it’s so important to get them right, and minimise any friction when visitors are using them. Designing forms with the user in mind and testing to find out where the pain points are can make a massive difference to the user experience. Forms...

Turn PPC clicks into conversions

As an Optimisation consultant, I often get asked about getting the most from Pay Per Click (PPC) landing pages. So I thought that I would share my top 10 best practices for creating and optimising landing pages that will maximise the ROI for your PPC campaigns. I will also share how you can take this to the next level to...