VIP SKI are pleased to announce their partnership with Webtrends Optimize to deliver a personalised digital experience for their visitors.
VIP SKI have been providing luxury ski chalet holidays for over 25 years. Their portfolio of over 60 chalets and two hotels in 10 of the Alps best loved ski resorts in France and Austria have been handpicked to offer luxury accommodation in exceptional locations. Many of the chalets are built by VIP SKI themselves and are designed around the needs of their guests.
Their packaged solution is far from the traditionally one size fits all approach. Instead they deliver an experience that provides a genuine rich and welcoming environment. From the moment you engage with them you feel that you are in safe hands. They take care of everything; from accommodation, flights, transfers down to lift passes, ski lessons and nourishing home-cooked meals.
VIP SKI have traditionally taken the majority of bookings over the phone but in recent years have developed an online presence and want to increase their business by offering a personalised service through an engaging customer journey.
After reviewing the market they chose Webtrends Optimize because of the synergy between the two businesses; extreme customer focus, a flexible approach to their clients, a long-established business and expertise within the travel market.
“Having looked at a number of suppliers, we felt that Webtrends Optimize were the perfect fit. We need to deliver an exceptional digital experience to our clients across all devices, so having met a number of their team we were impressed with their knowledge and how they could make immediate improvements to our site.” Said Nicola Hardy, VIP SKI Marketing Manager.
VIP SKI selected to use a managed service from Webtrends Optimize, that provides everything from ideas through design, implementation and reporting.