Q: Why is Webtrends Optimize different from other vendors?
Webtrends has been around for nearly 25 years and has predominantly worked across large enterprise clients, so we understand their needs and have designed Optimize Next Generation around them. This means that whatever size of business, and whatever needs they have, from simple button testing to personalisation, we have it covered.
Q: We currently use a competitor of yours, what help can you offer to transition clients across to Webtrends Optimize?
We understand that there may be times when you need to move clients to our solution and as part of a support package, we can certainly help to do this.
Q: We run testing for many different clients, how do you price your product?
Pricing for Agencies is relatively simple. You purchase a “package” for each domain that you work with. Please talk to our agencies team
and they will be happy to walk thorough this with you.
Q: How would your pricing work with having multiple clients all with different contracts?
As this is a “package model” simply purchase additional packages as and when you need them
Q: What support do you offer?
Depending on your requirements you can purchase bundles of support hours or additional help from our hugely experienced team, via our hybrid service. Our solution is completely flexible so we can provide just the right level of support that you need and require.